Privacy Policy – allSMT Automation s.r.l.
1) Introduction and contact details of the controller
1.1 We are delighted that you have visited our website and thank you for your interest. Below, we provide information about how we handle your personal data when you use our website. Personal data is any data that can be used to identify you personally.
1.2 The data controller for this website within the meaning of the General Data Protection Regulation (GDPR) is allSMT AUTOMATION S.r.l., Strada Dornei No. 62/A, 310106 Arad, Romania, email: salesaetallsmt.eu. The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
2) Data collection when you visit our website
2.1 When you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the page server (so-called ‘server log files’). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
- The website you visited
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you accessed the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymised form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used for any other purpose. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the ‘https://’ string and the lock symbol in your browser line.
3) Hosting & content delivery network
We use a provider to host our website and display the page content who provides its services itself or through selected subcontractors exclusively on servers within the European Union.
All data collected on our website is processed on these servers.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
4) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, which are small text files that are stored on your device. Some of these cookies are automatically deleted when you close your browser (so-called ‘session cookies’), while others remain on your device for longer and enable page settings to be stored (so-called ‘persistent cookies’). In the latter case, you can find the storage period in the overview of your web browser's cookie settings.
If individual cookies used by us also process personal data, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the event of consent being given, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
5) Contact
5.1 Zoho SalesIQ
This website uses the live chat system of the following provider: Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf
The processing of personal data transmitted via chat is carried out either in accordance with Art. 6 para. 1 lit b GDPR, because it is necessary for the initiation or execution of the contract, or in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the effective support of our website visitors.
Your data transmitted in this way will be deleted, subject to any conflicting statutory retention periods, once the matter in question has been conclusively clarified.
In addition, further information may be collected and evaluated for the purpose of creating pseudonymised usage profiles with the aid of cookies. However, this information does not serve to identify you personally and is not merged with other data sets. If this information is personal, processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation purposes.
The setting of cookies can be prevented by appropriate browser settings. However, this may restrict the functionality of our website.
You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with future effect.
Data is also transferred to: Zoho Corp., USA
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
5.2 Zoho Bookings
We use the services of the following provider to provide an online appointment booking function: Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf
Data is also transferred to: Zoho Corp., USA.
For the purpose of scheduling appointments, your first and last name and email address (and, if applicable, your telephone number if a telephone appointment is requested) are collected and transferred to the provider in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in effective customer management and efficient appointment management, and stored there for the purpose of organising appointments.
After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
5.3 WhatsApp Business
You have the option of contacting us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called ‘Business Version’ of WhatsApp.
If you contact us via WhatsApp in connection with a specific transaction (e.g. an order you have placed), we will store and use the mobile phone number you used on WhatsApp and, if provided, your first name and surname in accordance with Art. 6 (1) lit. b GDPR for the purpose of processing and responding to your enquiry. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) in order to be able to assign your enquiry to a specific process.
If you use our WhatsApp contact for general enquiries (e.g. about our range of services, availability or our website), we will store and use the mobile phone number you use for WhatsApp and, if provided – your first and last name in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.
Your data will only ever be used to respond to your enquiry via WhatsApp. It will not be passed on to third parties.
Please note that WhatsApp Business has access to the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. We use a mobile device to operate our WhatsApp Business account, and the address book on this device only stores the WhatsApp contact details of users who have also contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts in accordance with Art. 6 para. 1 lit. a GDPR when they first use the app on their device by accepting the WhatsApp terms of use. The transfer of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded.
For information on the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your rights in this regard and settings options for protecting your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits its transfer to third parties.
In the context of the above-mentioned processing, data may be transferred to servers of Meta Platforms Inc. in the USA.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
5.4 - Make an offer
On this website, you have the option of submitting price offers for items for sale via the ‘Make an Offer’ service provided by Buraleo Limited, Suite 2, Ground Floor Orchard Brae House, Edinburgh, Eh4 2hs, United Kingdom (‘Make an Offer’).
In this context, the user's name, email address, telephone number (if applicable) and delivery address are requested and, if the price proposal is sent, initially transmitted to Make an Offer and then to the controller named above so that the latter can respond to the price proposal, i.e. accept it, reject it or counter it with a counter-offer.
Data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and only to the extent that it is actually necessary for the purpose of contract initiation and processing. After final processing of a price proposal request, your data will be deleted unless there are legal retention periods that prevent this.
In the event that data is transferred to Buraleo Limited in the United Kingdom, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.
5.5 When you contact us (e.g. via the contact form or email), personal data will be processed exclusively for the purpose of processing and responding to your enquiry and only to the extent necessary for this purpose.
The legal basis for the processing of this data is our legitimate interest in responding to your enquiry in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal storage obligations to the contrary.
6) Use of customer data for direct marketing
6.1 Subscription to our email newsletter
If you subscribe to our email newsletter, we will send you regular information about our offers. The only mandatory information required for sending the newsletter is your email address. The provision of further data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure for sending the newsletter, which ensures that you will only receive the newsletter once you have expressly confirmed your consent to receiving the newsletter by clicking on a verification link sent to the email address you provided.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. In doing so, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for the newsletter will be used strictly for this purpose. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller named above.
After you unsubscribe, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope in a manner that is permitted by law and about which we inform you in this statement.
6.2 Zoho
Our email newsletters are sent via this provider: Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf
Data is also transferred to: Zoho Corp., USA
Based on our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provide when registering for the newsletter to this provider in accordance with Art. 6 para. 1 lit. f GDPR so that they can send the newsletter on our behalf.
Subject to your express consent in accordance with Art. 6 para. 1 lit. a GDPR, the provider also carries out a statistical evaluation of the success of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the content of the newsletter. In doing so, terminal device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not merged with other data sets.
You can revoke your consent to newsletter tracking at any time with future effect.
We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
7) Data processing for order processing
7.1 Transmission of image files for order processing by email
On our website, we offer customers the option of requesting the personalisation of products by sending image files by email. The image motif submitted is used as a template for the personalisation of the selected product.
The customer can send us one or more image files from the memory of the device used via the email address provided on the website. We collect, store and use the files transmitted in this way exclusively for the purpose of producing the personalised product in accordance with the respective service description on our website. If the image files transmitted are passed on to special service providers for the purpose of producing and processing the order, you will be explicitly informed of this in the following paragraphs. No further transfer will take place. If the transmitted files or digital motifs contain personal data (in particular images of identifiable persons), all processing operations mentioned above will be carried out exclusively for the purpose of processing your online order in accordance with Art. 6 para. 1 lit. b GDPR.
After final processing of the order, the transmitted image files will be automatically and completely deleted.
7.2 Insofar as necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 para. 1 lit. b GDPR.
If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we will process the contact details you provided when placing your order in order to inform you personally within the scope of our legal information obligations in accordance with Art. 6 para. 1 lit. c GDPR. Your contact details will be used strictly for the purpose of notifying you of updates owed by us and will only be processed by us to the extent necessary for the respective information.
To process your order, we also work with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transferred to these service providers in accordance with the following information.
7.3 Transfer of personal data to shipping service providers
- CargoLine
We use the following provider as a transport service provider: CargoLine GmbH & Co. KG, Lyoner Str. 15, 60528 Frankfurt a.M.
We will pass on your email address and/or telephone number to the provider in accordance with Art. 6 (1) lit. a GDPR prior to delivery of the goods for the purpose of coordinating a delivery date or to notify you of delivery, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller or the provider.
- Deutsche Post
We use the following provider as our transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany
We will forward your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller named above or the provider.
- DHL
We use the following provider as our transport service provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
We will forward your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller named above or the provider.
- DHL Express
We use the following provider as our transport service provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany
We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of agreeing a delivery date or notifying you of delivery, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The transfer will only take place to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller named above or the provider.
- DHL Freight
We use the following provider as a transport service provider: DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany
We will forward your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The transfer will only take place to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller or the provider.
- DPD
We use the following provider as our transport service provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany
We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of agreeing a delivery date or for delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller or the provider.
- FedEx
We use the following provider as a transport service provider: FedEx Express Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach, Germany
We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of agreeing a delivery date or for the delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller or the provider.
- GLS
We use the following provider as our transport service provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein, Germany
We will forward your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller named above or the provider.
- Hermes
We use the following provider as a transport service provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Germany
We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of agreeing a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller named above or the provider.
- Kühne+Nagel
We use the following provider as a transport service provider: Kühne + Nagel AG & Co. KG, Wilhelm-Kaisen-Brücke 1, 28195 Bremen
We will forward your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller or the provider.
- Schenker
We use the following provider as a transport service provider: Schenker Deutschland AG, Lyoner Straße 15, 60528 Frankfurt am Main, Germany
We will forward your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification in accordance with Art. 6 para. 1 lit. a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller or the provider.
- TNT
We use the following provider as our transport service provider: TNT Express GmbH, Haberstraße 2, 53842 Troisdorf, Germany
We will pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of agreeing a delivery date or notifying you of delivery, provided that you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller or the provider.
- Trans-o-flex
We use the following provider as a transport service provider: trans-o-flex Express GmbH & Co. KGaA, Hertzstraße 10, 69469 Weinheim, Germany
We will forward your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or to notify you of delivery, provided that you have given your express consent during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller or the provider.
- UPS
We use the following provider as our transport service provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany
We will forward your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or to notify you of the delivery, if you have given your express consent to this during the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or to notify you of the delivery.
Consent can be revoked at any time with future effect by contacting the controller or provider specified above.
8) Online marketing
Zoho
This website uses the software-based marketing service of the following provider for the provision and synchronisation of various customer management services: Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf
The service enables the automated processing of feed activities, the control of advertising in marketing channels used and the analysis of the success of marketing measures, as well as centralised email marketing and contact management.
Cookies, which are small text files stored locally in your web browser's cache on your device, are used to perform various functions and enable us to analyse your use of the website. Cookies collect certain information, such as your IP address, location and the time you visited the website.
Data may also be transferred to: Zoho Corp., USA.
All processing described above, in particular the setting of cookies for reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service in the ‘Cookie Consent Tool’ provided on the website.
Further legal bases for data processing that apply within the scope of specific service functions (such as the requirement for express consent in accordance with Art. 6 (1) lit. a GDPR when sending newsletters) remain unaffected by this.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9) Site functionalities
9.1 Vimeo
This website uses plugins to display and play videos from the following provider: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the provider's servers in order to load the plugin. In doing so, certain information, including your IP address, is transmitted to the provider.
If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, compile playback statistics and prevent misuse.
If you are logged into a user account with the provider during your visit to the website, your data will be assigned directly to your account when you click on a video. If you do not want this association with your account, you must log out before clicking the play button.
All of the above processing, in particular the setting of cookies for reading information on the device used, will only take place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service via the ‘Cookie Consent Tool’ provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9.2 YouTube
This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data may also be transferred to: Google LLC., USA
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the provider's servers at the latest when the video is played in order to load the content. In doing so, certain information, including your IP address, is transmitted to the provider.
If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behaviour, compile playback statistics and prevent misuse.
If you are logged into a user account with the provider during your visit to the website, your data will be assigned directly to your account when you click on a video. If you do not want this association with your account, you must log out before clicking the play button.
All of the above processing, in particular the setting of cookies for reading information on the device used, will only take place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service via the ‘Cookie Consent Tool’ provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9.3 Google Maps
This website uses an online map service provided by the following provider: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’).
Google Maps is a web service for displaying interactive (land) maps to visually represent geographical information. When you use this service, our location is displayed and you can easily find your way to us.
When you access the subpages on which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transferred to Google servers and stored there. This may also involve transmission to Google LLC servers in the USA. This happens regardless of whether Google provides a user account that you are logged into or whether a user account exists. If you are logged into Google, your data will be directly associated with your account. If you do not want this association with your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.
The collection, storage and evaluation are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Google's legitimate interest in displaying personalised advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. If you do not agree to the future transfer of your data to Google when using Google Maps, you also have the option of completely deactivating the Google Maps web service by disabling JavaScript in your browser. Google Maps and thus also the map display on this website cannot then be used.
To the extent required by law, we have obtained your consent to the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please follow the procedure described above for exercising your right to object.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/
9.4 Google Web Fonts
This site uses web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
When you visit a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. Certain browser information, including your IP address, is transmitted to the provider.
Data may also be transferred to: Google LLC, USA
The processing of personal data in the course of establishing a connection with the font provider will only be carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service via the ‘Cookie Consent Tool’ provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/
9.5 Google reCAPTCHA
On this website, we use the CAPTCHA service provided by the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data may also be transferred to: Google LLC, USA. The provider ‘Google Fonts’, i.e. fonts downloaded from the Internet by Google, are used for the visual design of the Captcha window. No further information other than that mentioned above, which is already transmitted to Google via the functionality of ReCaptcha, is processed.
The service checks whether an entry is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this to the provider's servers for evaluation. Cookies, i.e. small text files that are stored in the browser of the end device, may be used for this purpose.
If the processing described above is based on cookies, these are only set if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by deactivating this service in the ‘Cookie Consent Tool’ provided on the website.
If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in determining individual responsibility on the Internet and preventing misuse and spam in accordance with Art. 6 para. 1 lit. f GDPR.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/
9.6 Make
We use the services of the following provider for the integration and synchronisation of databases and web applications: Celonis, Inc., One World Trade Center, 87th Floor, New York, NY, 10007, USA
Our processing operations are automated and different workflows are established in order to efficiently manage and execute internal processes in our processing system. If personal data is also processed in this context, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in optimising our internal organisation.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9.7 n8n
This website uses the services of the following provider for the integration and synchronisation of databases and web applications: n8n GmbH, Novalisstr. 10, 10115, Berlin
In this context, our processing operations are automated and various workflows are established in order to efficiently manage and execute internal processes in our processing system. If personal data is also processed in this context, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in optimising our internal organisation.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
9.8 Zapier
We use the services of the following provider to integrate and synchronise databases and web applications: Zapier Inc., 548 Market St #62411, San Francisco, California 94104, USA
This automates our processing operations and establishes different workflows to efficiently manage and execute internal processes in our processing system. If personal data is also processed in this context, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in optimising our internal organisation.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9.9 Google Meet
We use this provider for online meetings, video conferences and/or webinars: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
This may also involve transmission to the servers of Google LLC. in the USA.
The provider processes various data, the scope of which depends on the data you provide before or during your participation in an online meeting, video conference or webinar. Your data will be processed as a communication participant and stored on the provider's servers. This may include, in particular, your registration data (name, email address, telephone number (optional) and password) and session data (subject, participant IP address, device information, description (optional)).
In addition, image and audio contributions from participants and voice input in chats may be processed.
The legal basis for the processing of personal data required for the performance of a contract with you (this also applies to processing operations necessary for the implementation of pre-contractual measures) is Art. 6 para. 1 lit. b GDPR serves as the legal basis. If you have given us your consent to process your data, processing will be carried out on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future.
In all other respects, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the effective conduct of the online meeting, webinar or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/
9.10 GoToMeeting
We use the following provider to conduct online meetings, video conferences and/or webinars: LogMeIn Ireland Limited, Bloodstone Building Block C, 70 Sir John Rogerson’s Quay, Dublin 2, Ireland
This may also involve transmission to GoToMeeting servers in the USA.
The provider processes various data, the scope of which depends on the data you provide before or during your participation in an online meeting, video conference or webinar. Your data will be processed as a communication participant and stored on the provider's servers. This may include, in particular, your login details (name, email address, telephone number (optional) and password) and session data (subject, participant IP address, device information, description (optional)).
In addition, image and audio contributions from participants and voice input in chats may be processed.
The legal basis for the processing of personal data required for the performance of a contract with you (this also applies to processing operations necessary for the implementation of pre-contractual measures) is Art. 6 para. 1 lit. b GDPR. If you have given us your consent to process your data, processing will be carried out on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future.
In all other respects, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the effective execution of the online meeting, webinar or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For the transfer of data to the USA, the provider refers to standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
9.11 Microsoft Teams
We use the following provider to conduct online meetings, video conferences and/or webinars: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA
The provider processes various data, the scope of which depends on the data you provide before or during your participation in an online meeting, video conference or webinar. Your data will be processed as a communication participant and stored on the provider's servers. This may include, in particular, your login details (name, email address, telephone number (optional) and password) and session data (subject, participant IP address, device information, description (optional)).
In addition, image and audio contributions from participants and voice input in chats may be processed.
The legal basis for the processing of personal data required for the performance of a contract with you (this also applies to processing operations necessary for the implementation of pre-contractual measures) is Art. 6 para. 1 lit. b GDPR. If you have given us your consent to process your data, processing will be carried out on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future.
In all other respects, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the effective conduct of the online meeting, webinar or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9.12 Zoho Meetings
We use this provider for the implementation of online meetings, video conferences and/or webinars: Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf
This may also involve transmission to the servers of Zoho Corp. in the USA.
The provider processes various data, the scope of which depends on the data you provide before or during your participation in an online meeting, video conference or webinar. Your data will be processed as a communication participant and stored on the provider's servers. This may include, in particular, your registration data (name, email address, telephone number (optional) and password) and session data (subject, participant IP address, device information, description (optional)).
In addition, image and audio contributions from participants and voice input in chats may be processed.
The legal basis for the processing of personal data required for the performance of a contract with you (this also applies to processing operations necessary for the implementation of pre-contractual measures) is Art. 6 para. 1 lit. b GDPR. If you have given us your consent to process your data, processing will be carried out on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future.
In all other respects, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the effective conduct of the online meeting, webinar or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9.13 Zoom
We use this provider for the implementation of online meetings, video conferences and/or webinars: Zoom Video Communications Inc., 55 Almaden Blvd, Suite 600, San Jose, CA 95113, USA
The provider processes various data, the scope of which depends on the data you provide before or during your participation in an online meeting, video conference or webinar. Your data will be processed as a communication participant and stored on the provider's servers. This may include, in particular, your login details (name, email address, telephone number (optional) and password) and session data (subject, participant IP address, device information, description (optional)).
In addition, image and audio contributions from participants and voice input in chats may be processed.
The legal basis for the processing of personal data required for the performance of a contract with you (this also applies to processing operations necessary for the implementation of pre-contractual measures) is Art. 6 para. 1 lit. b GDPR. If you have given us your consent to process your data, processing will be carried out on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future.
In all other respects, the legal basis for data processing when conducting online meetings, video conferences or webinars is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the effective conduct of the online meeting, webinar or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9.14 Zoho Forms
We use the services of the following provider to conduct surveys or for online forms: Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf
In addition to being transferred to the above-mentioned provider location, data may also be transferred to: Zoho Corp., USA.
The provider enables us to design and evaluate surveys and online forms. In addition to the personal data you enter in the forms, information about your operating system, browser, date and time of your visit, referrer URL and your IP address is also collected, transmitted to the provider and stored on the provider's servers.
The information you enter in the forms is stored in a password-protected manner to ensure that third-party access is excluded and that only we can evaluate the data for the purpose specified in the form.
When processing personal data that is necessary for the performance of a contract with you (this also applies to processing operations that are necessary for the implementation of pre-contractual measures), Art. 6 para. 1 lit. b GDPR serves as the legal basis. If you have given us your consent to process your data, the processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. Consent given can be revoked at any time with effect for the future.
We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorised disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
9.15 Applications for job vacancies by email
We publish current job vacancies in a separate section of our website, to which interested parties can apply by email to the contact address provided.
Applicants must provide all personal data necessary for a thorough assessment, including general information such as name, address and contact details, as well as performance-related evidence and, where applicable, health-related information. Details on how to apply can be found in the job advertisement.
After receipt of the application by email, the data will be stored and evaluated exclusively for the purpose of processing the application. If we have any questions, we will use the applicant's email address or telephone number. Processing is carried out on the basis of Art. 6 (1) lit. b GDPR (or § 26 (1) BDSG), according to which the application process is considered to be the initiation of an employment contract.
If special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g. health data such as information on severe disabilities) are requested from applicants, processing is carried out in accordance with Art. 9 (2) lit. b GDPR so that we can exercise the rights arising from labour law and social security and social protection law and fulfil our obligations in this regard.
Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 para. 1 lit. h GDPR if it is carried out for the purposes of health care or occupational medicine, for the assessment of the applicant's ability to work, for medical diagnosis, care or treatment in the health or social sector, or for the management of systems and services in the health or social sector.
If the applicant is not selected or withdraws their application prematurely, the data transmitted and all electronic correspondence, including the application email, will be deleted after a corresponding notification, at the latest after 6 months. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, in fulfilling our obligations to provide evidence in accordance with the regulations on equal treatment of applicants.
In the event of a successful application, the data provided will be processed on the basis of Art. 6 para. 1 lit. b GDPR (in conjunction with § 26 para. 1 BDSG for processing in Germany) for the purpose of implementing the employment relationship.
9.16 Online applications via a form
We advertise current vacancies in a separate section of our website, to which interested parties can apply using the appropriate form.
Applicants must provide all personal data necessary for a sound assessment, including general information such as name, address and contact details, as well as performance-related evidence and, where applicable, health-related information. Details on the application can be found in the job advertisement.
When the form is submitted, the applicant data is encrypted using state-of-the-art technology, transmitted to us, stored by us and evaluated exclusively for the purpose of processing the application. The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR (or § 26 para. 1 BDSG), according to which the application process is considered to be the initiation of an employment contract.
Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g. health data such as information on severe disability) are requested from applicants, processing is carried out in accordance with Art. 9 (2) lit. b GDPR so that we can exercise the rights arising from labour law and social security and social protection law and fulfil our obligations in this regard.
Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 para. 1 lit. h GDPR if it is carried out for the purposes of health care or occupational medicine, for the assessment of the applicant's ability to work, for medical diagnosis, care or treatment in the health or social sector, or for the management of systems and services in the health or social sector.
If the applicant is not selected or withdraws their application prematurely, the data submitted in the form and all electronic correspondence, including the application email, will be deleted after a corresponding notification, at the latest after 6 months. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, if necessary, in fulfilling our obligations to provide evidence in accordance with the regulations on equal treatment of applicants.
In the event of a successful application, the data provided will be processed on the basis of Art. 6 (1) lit. b GDPR (in conjunction with § 26 (1) BDSG for processing in Germany) for the purpose of implementing the employment relationship.
10) Tools and other information
- Zoho Books
We use the cloud-based accounting software service of the following provider for our accounting: Zoho Corporation GmbH, Trinkausstr. 7, 40213 Düsseldorf
Data is also transferred to: Zoho Corp., USA
The provider processes incoming and outgoing invoices and, if necessary, our company's bank transactions in order to automatically record invoices, match them to transactions and use them to prepare financial accounting in a semi-automated process.
If personal data is also processed in this context, the processing is based on our legitimate interest in the efficient organisation and documentation of our business processes in accordance with Art. 6 para. 1 lit. f GDPR.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision by the European Commission.
11) Rights of the data subject
11.1 The applicable data protection law grants you the following rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions for exercise:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to notification pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent pursuant to Art. 7(3) GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
11.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. FURTHER PROCESSING REMAINS RESERVED, HOWEVER, IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA RELATING TO YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
12) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and, if applicable, the respective statutory retention period (e.g. commercial and tax retention periods).
When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you revoke your consent.
If there are statutory retention periods for data processed within the scope of legal obligations or obligations similar to legal obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after expiry of the retention periods, provided that they are no longer necessary for the fulfilment of the contract or for the initiation of a contract and/or we have no legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
When processing personal data for direct marketing purposes on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise specified in the other information in this statement regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
This privacy policy is currently valid and was last updated on 31 July 2025.
